Freestyle 650 – Edition 2 – 30.03.06 – 7335
User Guide
BT FREESTYLE 650
Freestyle 650 – Edition 2 – 30.03.06 – 7335
This User Guide provides you with all
Got everything?
the information you need to get the
most from your phone.
BT Freestyle
650 handset
Mains power
adaptor (item
code 005391)
•
•
•
•
BT Freestyle
650 base
Telephone line
cord
•
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
2 x AAA NiMH
rechargeable
batteries
If you have purchased
a BT Freestyle 650 multiple
pack you will also have the
following items for each handset:
Need help?
If you have any problems setting up or using your BT
Freestyle 650 please contact the Helpline on 0870 605
8047. Alternatively, you may find the answer in ‘Help’
at the back of this guide.
BT Freestyle
650 additional
handset
Mains power
adaptor for
charger (item
code 015124)
•
•
BT Freestyle
650 charger
•
•
Hearing aid?
The BT Freestyle 650 is fitted with an inductive coupler
so it is compatible with hearing aids.
2 x AAA NiMH
rechargeable
batteries
Freestyle 650 – Edition 2 – 30.03.06 – 7335
4
In this guide
Getting started
Delete a redial number . . . . . . . . . . . .19
Delete the redial list . . . . . . . . . . . . . .20
Location . . . . . . . . . . . . . . . . . . . . . . .7
Setting up the base and handset . . . . .7
BT Freestyle 650 multiple pack
Phonebook
owners only . . . . . . . . . . . . . . . . . . . . .10
Store a phonebook entry . . . . . . . . . . .21
Dial a phonebook entry . . . . . . . . . . . .21
Character map . . . . . . . . . . . . . . . . . .22
Delete a phonebook entry . . . . . . . . . .22
Edit a phonebook entry . . . . . . . . . . . .23
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . . .12
Handset display icons . . . . . . . . . . . . .13
Base buttons and LEDs . . . . . . . . . . . .14
Navigating the menus . . . . . . . . . . . . .15
Menu map . . . . . . . . . . . . . . . . . . . . . .15
Caller Display and the calls list
View and dial a calls list entry . . . . . . .24
Delete a calls list entry . . . . . . . . . . . . .25
Delete all calls list entries . . . . . . . . . .25
Copy a calls list entry to
the phonebook . . . . . . . . . . . . . . . . . .26
Call Waiting . . . . . . . . . . . . . . . . . . . . .26
Speak to a second caller . . . . . . . . . . .27
Using the phone
Switching the handset power on/off . . .16
Make an external call . . . . . . . . . . . . . .16
Preparatory dialling . . . . . . . . . . . . . . .16
End a call . . . . . . . . . . . . . . . . . . . . . .16
Receiving calls . . . . . . . . . . . . . . . . . . .16
Call timer . . . . . . . . . . . . . . . . . . . . . .17
Handsfree calling . . . . . . . . . . . . . . . . .17
Earpiece volume . . . . . . . . . . . . . . . . .18
Handset ringer volume . . . . . . . . . . . .18
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .18
Redial . . . . . . . . . . . . . . . . . . . . . . . . .19
Last number redial . . . . . . . . . . . . . . .19
Using the answering machine
Switch the answering machine on/off . .28
Play all messages . . . . . . . . . . . . . . . . .29
Play new messages only . . . . . . . . . . . .29
Select and play outgoing message . . . .31
Record your own outgoing message(s) .31
Delete your outgoing message(s) . . . . .31
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
In this guide
5
Adjust answer delay . . . . . . . . . . . . . . .32
Change the security PIN . . . . . . . . . . .33
Record a memo . . . . . . . . . . . . . . . . . .33
Memory full during a call . . . . . . . . . . .34
Call screening . . . . . . . . . . . . . . . . . . .34
Power failure . . . . . . . . . . . . . . . . . . . .35
Remote access . . . . . . . . . . . . . . . . . .36
To change the ringer volume . . . . . . . .48
Reset the handset and base . . . . . . . . .49
Reset if you have forgotten your
PIN code . . . . . . . . . . . . . . . . . . . . . . .49
Using additional handsets
Registering a new handset
to your BT Freestyle 650 base . . . . . . .50
Internal calls . . . . . . . . . . . . . . . . . . . .50
Receiving internal calls . . . . . . . . . . . .51
Find a handset / Paging . . . . . . . . . . . .51
Transferring calls . . . . . . . . . . . . . . . . .52
3-way conference call . . . . . . . . . . . . .52
Handset settings
To change the external ringer melody .39
To change the external ringer volume .40
To change the internal ringer melody . .40
To change the internal ringer volume . .41
Key beeps . . . . . . . . . . . . . . . . . . . . . .41
Switch beeps on/off . . . . . . . . . . . . . . .42
Auto answer . . . . . . . . . . . . . . . . . . . .42
Selecting a display language . . . . . . . .43
To switch key lock on . . . . . . . . . . . . . .44
To switch key lock off . . . . . . . . . . . . . .44
Quick key lock . . . . . . . . . . . . . . . . . . .45
Naming a handset . . . . . . . . . . . . . . . .45
Using additional bases
Registering your BT Freestyle 650
handset to another base . . . . . . . . . . .53
Selecting a base to use . . . . . . . . . . . .54
Switchboard use
Switchboard external line access code .56
To insert a pause . . . . . . . . . . . . . . . . .56
Recall . . . . . . . . . . . . . . . . . . . . . . . . .56
Dialling mode . . . . . . . . . . . . . . . . . . .56
Temporary change to tone
Base settings
Security PIN . . . . . . . . . . . . . . . . . . . .46
To change the base PIN code . . . . . . . .46
De-register a handset from the base . .47
To change the ringer melody . . . . . . . .47
dialling mode . . . . . . . . . . . . . . . . . . .57
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
6
In this guide
Help . . . . . . . . . . . . . . . . . . . . . . . . . .58
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . .61
General . . . . . . . . . . . . . . . . . . . . . . . .61
Cleaning . . . . . . . . . . . . . . . . . . . . . . .61
Environmental . . . . . . . . . . . . . . . . . . .61
Product disposal instructions . . . . . . . .62
Guarantee . . . . . . . . . . . . . . . . . . . . . .62
If you have to return your
BT Freestyle 650 . . . . . . . . . . . . . . . . .63
Technical information
How many telephones can you have? . .64
R&TTE . . . . . . . . . . . . . . . . . . . . . . . .64
Declaration of Conformance . . . . . . . .64
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Getting started
7
Handset range
Location
The BT Freestyle 650 has a range
of 300 metres outdoors when there
is a clear line of sight between the
base and handset. Any obstruction
between the base and handset will
reduce the range significantly.
With the base indoors and handset
either indoors or outdoors, the
range will normally be up to
You need to place your BT Freestyle 650 close enough to
a mains power and telephone wall socket so that the
cables will reach.
The strength of the handset signal depends on where
you site the base. Make sure it is at least 1 metre away
from other electrical appliances to avoid interference. Do
not place your BT Freestyle 650 in the bathroom or other
humid areas.
50 metres. Thick stone walls
can severely affect the range.
IMPORTANT
The base station must be plugged
into the mains power socket at all
times.
Setting up the base and handset
Do not connect the telephone line
to the telephone line wall socket
until the handset is fully charged.
1. Plug the power adaptor and telephone cable into the
back of the base. Only use the cables provided with the
product.
Which socket?
Power socket
Line in
Telephone line socket
Line in
Telephone cable
Power adaptor cable
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
8
Getting started
2. Plug the power adaptor into the mains wall socket and
switch the power on. When connected correctly, you will
hear two beeps and the green Power light and the red
Messages light on the base will come on.
Your BT Freestyle 650 answering machine will announce,
“Answer On. Calls will be answered after 6 rings”.
3. Place the battery ribbon in the base of the handset
battery compartment. Insert the 2 x AAA rechargeable
batteries supplied observing the polarity (+ and -)
markings. Then slide the battery compartment cover
into place.
Signal strength
The
icon on your handset
indicates when you are in range.
When it flashes, you are out of
range.
With batteries installed the display will show:
The
icon will flash while the handset searches for
the base.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Getting started
9
Talk/Standby time
4. Place the handset in the base to charge, the red charging
In ideal conditions, the handset
batteries should give about 10
hours talk time or 100 hours
standby on a single charge. The
base must remain plugged in to
the mains and switched on at all
times.
light comes on, you hear a beep tone and the
begins scrolling.
icon
When the handset has linked with the base the idle
display will be shown:
Note that new batteries do not
reach full capacity until they
have been in normal use for
several days.
Battery symbols
– Battery fully charged
– Battery half charged
– Battery low
You should charge the handset for at least 24 hours on
first charge.
Battery low warning
If the battery charge becomes low
during a call you will hear a
warning beep every minute
5. Once fully charged, plug the telephone line cord into the
telephone wall socket.
(provided the battery warning
beeps are set to on, see page 29).
If the battery runs out you will be
cut off. You will need to recharge
the handset before using it again.
Set day and time
You will need to set the day and time so that you know
when each answering machine message was received.
During charging, the
icon
will scroll in the display.
Once a message has been played back, the machine will
announce, for example, “Tuesday, four fifty, pm.”
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time.
1. Press and hold
until you hear the current day
Running the batteries right down
at least once a week will help them
last as long as possible.
setting.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
10
Getting started
The charge capacity of
Skip
2. Press and release
through the days. After the correct setting is announced
press . The day is announced followed by the
or
repeatedly to scroll
rechargeable batteries will reduce
with time as they wear out, giving
the handset less talk/standby time.
Eventually they will need to be
replaced. New batteries are
current hour setting.
available from the BT Freestyle 650
Helpline on 0870 605 8047.
Skip
3. Press and release
or
repeatedly to scroll
through the hours. After the correct setting is announced
press to select. The day and hour are announced
followed by the current minute setting.
After charging your handset for the
first time, subsequent charging
time is about 6–8 hours a day.
Batteries and handset may become
warm during charging. This is
normal.
Skip
4. Press and release
or
repeatedly to scroll
through the minutes. After the correct setting is
announced press
to select. The newly set day and
To scroll through days / hours /
time are announced.
minutes rapidly, press and hold
Skip
or
. After the desired
setting is announced, release the
BT Freestyle 650 multiple pack owners only
Skip
or
and press
to
confirm.
For each additional handset:
Default day and time
The default date and time is
You need to place your BT Freestyle 650 charger close
enough to a mains power socket so that the cable will
reach.
Saturday, 12.01pm. If the power
to the base is lost, the date and
time will revert to this default
setting. Your messages will be
unaffected.
To check current day and time
setting
Press and release the
button.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Getting started
11
Setting up the charger and additional handset
1. Plug the power adaptor cable into the underside of the
charger.
BT Freestyle 650
Additional Handset
Your BT Freestyle 650 handsets
are the same, so instructions
throughout this guide apply
to both.
Power adaptor cable
Handset numbers
Once registered with the base,
each handset will display its
handset number, 1 and 2
respectively.
2. Plug the power adaptor into the mains wall socket and
switch the power on.
3. Place the battery ribbon in the base of the handset
battery compartment. Insert the 2 x AAA rechargeable
batteries supplied observing the polarity (+ and -)
markings. Then slide the battery compartment cover
into place.
4. Place the handset in the charger and charge the handset
for at least 24 hours. The red Charging light on the
charger comes on and the
icon begins to scroll.
Your BT Freestyle 650 is ready for use.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
12
Getting to know your phone
Handset buttons
In-use light
Comes on when you make/receive
a call.
Handsfree (side of handset)
Use for handsfree mode, page 17.
Menu/Select
Press to access the menu, page 15.
Press to select menu options.
Redial/Vol/Scroll Up/Pause
Press to redial a number,
page 19.
Cancel/Phonebook
Go back one level/exit the menu,
page 15.
During a call, press to increase the
earpiece volume, page 18.
While the phone is ringing, press
to increase the ringer volume,
page 18.
Press to access the phonebook,
page 21.
Press to scroll up through display
Calls list /Scroll Down
From standby, press to access the
Calls list, page 24.
options, page 15.
Press and hold to enter a pause in
a number, page 56.
During a call, press to decrease the
earpiece volume, page 18.
Secrecy/Delete/Clear
During a call, press to stop your
caller hearing you, page 18.
While the phone is ringing, press to
decrease the ringer volume, page 18.
Press to scroll down through display
options, page 15.
Use to delete characters.
Use to delete Calls list and Redial
list entries.
Int
Use to make an internal call, page 50.
Talk
Press to make, receive or end a
call, page 16.
Or to transfer a call to an additional
BT Freestyle 650 handset, page 52.
Power / R (Recall)
Press and hold to switch the handset
on/off, page 16.
/Keypad lock
*
Press and hold to switch key
lock on, page 44.
Used when connected to a
switchboard/PBX (page 56) and for
Call Waiting, page 26.
Press any button then
to switch
key lock off, page 44.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Getting to know your phone
13
Handset display icons – These are the symbols you will see on your handset’s screen.
Handsfree Answering
speaker
machine
Phone/Person
Envelope
External call
Range
EXT
INT
Internal call
Phonebook
Menus
Battery
Key lock
Indicates a call is in progress.
Displayed when you are viewing the phonebook,
page 21.
EXT icon flashes when you receive an external
call. Stays on during the conversation.
EXT
INT
Indicates when the battery is fully charged,
page 9.
INT icon flashes when you receive an internal
call. Stays on during the internal conversation.
EXT
INT
Indicates when the battery is low, page 9.
Displayed when you are using your phone in
Indicates when the Key lock is on, page 44.
handsfree mode, page 17.
Steady when handset is in range of the base.
Flashes when out of range.
Flashes when you have new unanswered calls in
the Calls list.*
Displayed when you are using the menus.
When viewing the Calls list, indicates an
answered call, page 24.*
Indicates hidden digits (when the displayed
number is longer than 12 digits).
When viewing the Calls list, indicates an
unanswered call, page 24.*
Answering machine switched on.
* For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
14
Getting to know your phone
Base buttons and LEDs
Ans On/Off
Switches the answering
machine on/off, page 28.
Find handset/Page
Press to find/page
handset(s),
page 51.
< Skip
Replays current message
and skips back to previous
messages, page 29.
Also used when
registering handsets,
page 50.
Find
Use when recording a
Outgoing message
(OGM)
memo, page 33.
Press to check or set
the current OGM,
page 31.
Stop
Stops playback and
recording, page 29.
Vol + –
Use when setting/checking
Adjusts the
loudspeaker volume,
page 30.
Digital Clarity
day and time, page 10.
Cancels message deletion,
page 29.
BT Freestyle 650
Play
Skip>
Plays next message,
page 29.
Power/In Use
Press to play back
messages, page 29.
Skip
Play
Charging
Del
Use to set the answer
delay, page 32.
Del
Deletes messages,
page 29.
Press to announce your
security code, page 32-33.
Message indicator
On = Answering
machine on
Charging indicator
On = Handset charging
Power/In use indicator
On = Power on
Flashes = During a call,
when the phone rings
and when registering
handsets
Flashes = Answering
machine messages stored
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Getting to know your phone
15
Navigating the menus
Press
Keep pressing
idle screen at any time.
to exit a menu.
Your BT Freestyle 650 handset has a menu system to
guide you through the handset and base options. Refer
to the menu map below for the available options.
to return to the
When the handset is displaying the idle screen:
1. Press
2. Use
to open the main menu.
and
to scroll through the menu list.
3. When the menu item you want is displayed, press
to select and view the sub-menus available.
Phonebook
Add Entry
Set Up
Handset
Register
Base Volume
Base Melody
Del Handset
Pin Code
Beep
Select Base
Reg Base
Delete Entry
Modify Entry
Int Ring Vol
Ext Ring Vol
Int Melody
Ext Melody
Auto Answer
Name
Dial Mode
Default
Language
Key Lock
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
16
Using the phone
Switching the handset power on/off
Press and hold the
button.
Make an external call
1. Press
number.
and listen for the dial tone, then dial the
When you make a call, the In Use
light on the handset comes on and
the In Use light on the base
flashes.
EXT
The display shows the
and then the
icons.
INT
Dialling numbers quickly
Numbers can also be dialled in
Handsfree mode (page 17), using
the phonebook (page 21), and
from the calls list (page 24).
Preparatory dialling
1. Enter the number first. If you make a mistake, press
to delete the last digit.
2. Press
to dial.
End a call
1. Press
or place the handset back on the base.
When you receive a call, the In Use
lights on the handset and on the
base flash.
Receiving calls
The base and handset will ring, the
CALL is displayed.
1. Press to answer the call or, if the handset is on the
base, simply lift it and speak.
EXT
INT
icon flashes and
Auto-answer
If you have switched auto-answer
off (see page 42) then you will need
to press
after lifting the
handset to take the call.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using the phone
17
If you have subscribed to your network’s Caller Display
service, the caller’s number, or name (if an exact
name/number match is found in the phonebook) will also
be displayed, See page 21 for more information.
Call timer
Your handset automatically times the duration of all
calls, showing the time on the display during your call
and for a few seconds after it has finished.
Handsfree calling
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to
listen to both sides of your conversation.
The button is located on the left
side of the handset rather than on
the actual keypad.
1. Press listen for the dial tone then dial the number.
EXT
INT
The display shows the
and then the
icons.
At any time during the call, to toggle between handsfree
mode and normal mode (using the handset), press
.
To end a handsfree call, press
.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
18
Using the phone
The earpiece volume will remain at
the level set for all calls until
changed.
Earpiece volume
There are 5 volume levels to select from. The default is
3. You can only adjust the earpiece volume during a call.
1. Press
to increase or
to decrease the earpiece
volume. The display shows the set volume, e.g. EAR
VOLUME 2.
Handset ringer volume
There are 3 volume levels to select from, or you can set
the volume to off.
The default setting is 3.
While the phone is ringing:
1. Press
to increase or
to decrease the ringer
volume. The display shows the set volume.
Secrecy
During a call, you can talk to someone nearby without
your caller hearing you.
1. During your call, press
caller cannot hear you.
.
MUTE is displayed and your
2. Press
again to resume your call.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using the phone
19
Redial
Your handset automatically saves the last 5 numbers you
dialled into a redial list.
Each redial number can be up to a
maximum of 32 digits long.
Only the last 12 digits of the
number will be displayed. The
icon will be displayed if there are
more digits to view.
1. Press
.
2. Press
want.
or
to scroll and display the number you
If there are no numbers saved in
the redial list EMPTY will be
displayed.
If a name/number match is found in the phonebook the
name will be displayed instead of the number. Press
to toggle between the name and number.
3. Press
to dial the number.
Last number redial
1. Lift the handset and press
2. Press . The last number called is redialled.
.
Delete a redial number
With the name or number you want to delete displayed:
1. Press
2. Press
.
DELETE? is displayed.
to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
20
Using the phone
Delete the redial list
Press
to exit a menu. Keep
pressing to return to the idle
display at any time.
With any number from the redial list displayed.
1. Press and hold DELETE ALL? is displayed.
2. Press to confirm.
.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Phonebook
21
The
icon is displayed while you
Store a phonebook entry
view the phonebook.
You can use the phonebook to store up to 30 names and
numbers for easy dialling. Each number can be up to 20
digits and each name up to 12 characters long.
If you have Caller Display enabled
on your line and your caller’s
details are matched to an entry in
the phonebook then your handset
will ring with the melody selected
for that caller.
1. Press
2. Press
to display PHONE BOOK.
Using the phonebook with
additional handsets
to confirm.
If you are using more than one
handset, each handset has a
separate phonebook, so you can
store 30 entries per handset.
3. Display shows ADD ENTRY. Press
4. Enter a name using the keypad (see character map, page
22), then press
to display NAME?.
.
Deleting characters/digits
If you make a mistake, press
.
5. Enter the telephone number, then press
.
Cancel storing
6. Select a ringer melody (1 to 3) using
or
, then
Press
once to return to ADD
ENTRY.
press
7. Repeat steps 3 to 6 to add more entries, or keep
pressing to return to the idle display.
. You hear a confirmation beep.
Press
repeatedly to exit.
Entering names:
For example, to enter the name
Tom:
Press
Press
Press
for T.
Dial a phonebook entry
three times for O.
for M.
1. Press
.
The maximum length for names is
12 characters.
2. Enter the first letter of the name you want using the
keypad, then scroll to the exact entry using
or
.
You cannot store a name without a
number.
3. Press to dial the number.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
22
Phonebook
Inserting a Pause
Delete a phonebook entry
You can insert a Pause in the
dialling sequence. This can be
useful if your phone is connected
to an internal switchboard, see
page 43.
1. Press
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
. Display shows PHONE BOOK.
to confirm.
to select DELETE ENTRY.
to confirm.
to select entry.
or
or
Character map
Button Characters
BLANK - 1
to confirm. CONFIRM? is displayed.
A B C 2
D E F 3
to confirm.
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
Phonebook entries are listed
alphabetically.
If the number has more than 12
digits, press
again to display
the remaining digits.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Phonebook
23
Edit a phonebook entry
1. Press . Display shows PHONE BOOK.
2. Press
3. Press
.
or
to select MODIFY ENTRY. Press
to confirm.
4. Scroll to the entry you want using
or
.
5. Press
.
To change individual characters
6. Use
using
or
to move through the name, and edit
to delete and enter new characters using the
Use
or
to move the cursor
underneath the letter you want to
change, then overtype the correct
letter.
keypad, then press
7. Use to delete digits and enter the new number
using the keypad, then press
.
.
8. Select a ringer melody (1 to 3), then press
You hear a confirmation beep.
.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
24
Caller Display and the calls list
IMPORTANT
To use Caller Display you must first
If you subscribe to a Caller Display service you can see
your caller’s number on your handset’s display (unless it
has been withheld) before you answer the call. If you
have stored the caller’s name and number in the
phonebook then they will be shown alternately in the
display.
subscribe to the service from your
network provider. A quarterly fee
may be payable.
For more information on BT’s
Calling Features, call BT on
Freefone 0800 800 150.
Caller information not available
Occasionally the telephone number
of the caller is not available and
cannot therefore be displayed.
Whether you answer a call or not, the caller’s phone
number is stored in the calls list.
When you have new entries in the calls list the
will flash in the display.
icon
In this case, your BT Freestyle 650
will show one of the following
explanatory messages:
When all the entries have been viewed, the
disappear.
icon will
WITHHELD
UNAVAILABLE
INTERNATIONA(L)
OPERATOR
Up to 30 phone numbers can be stored in the calls list.
When the calls list is full, a new call replaces the oldest.
PAYPHONE
Each stored number can be up to 20 digits and each
name up to 12 characters long.
RINGBACK
If the telephone number is longer
than 12 digits, then only the last
12 digits will be displayed. The <
icon will be displayed to the left of
the number if there are more digits
to view.
View and dial a calls list entry
1. Press
to open the Calls list.
2. Press
or repeatedly to scroll through the entries.
For each entry, the caller’s number is displayed, or their
name if a name/number match is found in the
phonebook.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Caller Display and the calls list
25
What type of call?
3. When viewing an entry press
repeatedly to view
The
icon indicates a new call
the details for the entry: the caller’s number, and the
date and time the call was received.
waiting to be viewed.
The
icon will be displayed for
calls that you answered.
4. Press
to dial the displayed number.
The
icon will be displayed for
unanswered calls.
Or
If there are no numbers saved in
the Calls list EMPTY will be
displayed.
Press
screen.
to exit the calls list and return to the idle
When you reach the start or the
end of the Calls list and there are
no more calls to view, you will hear
a long beep tone.
Delete a calls list entry
1. Press to open the Calls list.
or repeatedly to scroll to the entry you
2. Press
want.
Using the calls list with additional
handsets
2. Press
.
DELETE? is displayed.
If you are using more than one
handset, each handset has a
separate calls list. A call answered
on one handset will show as
unanswered on another.
3. Press
screen.
to confirm. The display will return to the idle
Delete all calls list entries
1. Press to open the Calls list.
2. Press and hold until DELETE ALL? is displayed.
3. Press to confirm (or to cancel).
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
26
Caller Display and the calls list
Copy a calls list entry to the phonebook
1. Press to open the Calls list.
2. Press or repeatedly to scroll to the entry you want
to copy.
3. Press
4. NAME? is displayed. Enter the name, then press
5. The Calls list number is displayed, press
twice. ADD? is displayed, press
.
.
.
You can edit the number
6. Press
press
or
to select a ringer melody (1 to 3), then
(if required) using
and
. You will hear a confirmation beep.
the keypad, then press
.
Call Waiting
A quarterly fee may be payable for
this service.
Providing you have subscribed to your network provider’s
Call Waiting service, you will hear a soft beep every 5
seconds if an incoming call arrives while you are already
on the phone. This beep is not audible to the person you
are speaking to. The second caller’s number (and name
if stored in the phonebook) will appear on the handset
display.
Instead of the engaged tone, the second caller will hear
an announcement asking them to hold the line.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Caller Display and the calls list
27
The second caller is only charged
from the second you answer, not
while they are waiting to be
connected.
Speak to a second caller
1. Press to answer the second call and put your current
caller on hold. Press again to return to your first
caller and to switch between both callers.
Or
2. If you want to end the current call and pick up the
waiting call, press
. The handset will ring. Press
again to connect to the waiting caller.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
28
Using the answering machine
Your BT Freestyle 650 answering machine uses voice
prompts to guide you simply through its operation.
You can operate your answering machine from:
Ready to record
•
•
the base
The answering machine is pre-set
to ON, so it’s ready to record
messages as soon as the base is
plugged in.
remotely, from any other Touchtone® telephone, see
page 36.
(Remember to charge the handset
for at least 24 hours first).
Before first using your answering machine you should
set the correct day and time. If you have not done this
already when you set up your product, please see
page 9.
Switching the answering machine on/off
1. Press
. The machine announces, “Answer on”,
followed by the current outgoing message, or
“Answer off”.
The Messages light comes on when the answering
machine is switched on.
Listening to your messages
When you have messages recorded on your answering
machine, the Messages light will flash.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using the answering machine
29
Play all messages
Play
1. Press
. The total number of messages is announced.
If no messages are stored on the
answering machine, you will hear,
“You have no messages”.
All messages are then played back, with the oldest
message played back first. After each message the day
and time of recording are announced.
BT Freestyle 650
Power/In Use
Skip
Play
Charging
Del
Play new messages only
Message indicator
Play
1. Press and hold
until you hear “You have ‘n’ new
messages.” Your new messages will be played.
Message indicator
Flashes when there are answering
machine messages.
During playback:
Play
Pause/resume playback.
Once repeats the current message, twice plays the
previous message.
Skip
Once plays the next message, twice plays the
message after that.
Del
Deletes the current message and you hear
“Message deleted”.
Stops playback, machine goes back to Answer On.
At the end of playback:
The machine announces, “End of messages. To delete all
messages, press delete”. The machine gives you 8
seconds during which you can press:
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
30
Using the answering machine
Cancel operation
Del
to delete all messages; or
Press
to end any operation at
any time.
to cancel message deletion. This will also restore
Loudspeaker volume
any messages you have selected individually for deleting.
Any messages not deleted are saved.
You can adjust the base
loudspeaker volume at any time. In
standby, you hear a beep which
gets louder or softer. A double
beep signifies the highest or lowest
You will hear a beep to signal when 8 seconds have
elapsed.
setting. Use the
buttons.
and
Outgoing messages
The outgoing message (OGM) is the greeting a caller
hears when the answering machine picks up their call.
Your BT Freestyle 650 gives you a choice of two pre-
recorded outgoing messages, one for Answer and
Record and one for Answer Only.
Personalise your OGM
To record your own outgoing
message, see ‘Record your own
outgoing message’, see page 31.
Answer and Record
Callers hear the announcement and are able to leave a
message for you. The pre-recorded message is, “Hello,
your call cannot be taken at the moment, so please leave
your message after the tone.”
Answer only
The answering machine is pre-set
to Answer and Record mode.
Callers hear an announcement but cannot leave a
message. The pre-recorded message is, “Hello, your call
cannot be taken at the moment, and you cannot leave a
message, so please call later.”
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using the answering machine
31
Select and play outgoing message
1. Press and hold
until you hear, “Please select outgoing
message.”
2. For Answer and Record, press
or for Answer Only
Skip
press
. The selected message is played.
Record your own outgoing message(s)
If you only want to hear the current
message just press the
button.
1. Press and hold
until you hear, “Please select outgoing
message.”
2. Press and keep holding
to select Answer and
Skip
Record or press and keep holding
for Answer
Only, until you hear, “Please speak after the tone. To end
Your own outgoing message can
be up to 3 minutes long.
recording release the button.”
3. After the beep, record your message. Release the button
to end recording. Your new outgoing message is played
back.
Please ensure you speak into the
microphone on the base when
recording.
Delete your outgoing message(s)
1. Press and hold
until you hear, “Please select outgoing
message.”
Skip
2. Press
to select Answer and Record or press
for Answer Only. The selected message begins to play
back.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
32
Using the answering machine
You can only delete your own
outgoing message, not the pre-
recorded message.
Del
. The machine will stop
playing your outgoing message and will revert to and
play the pre-recorded outgoing message.
3. During playback, press
Answer delay
Answer delay is the number of times your BT Freestyle
650 rings before the answering machine picks up calls
and starts playing the outgoing message to callers. You
can choose between 2–9 rings, or Time Saver. The
default setting is 6 rings.
What is Time Saver?
Time Saver can save you the cost
of call when you want to ring in to
find out if you have new messages
(see ‘Remote access’, page 36).
If you have new messages, your
answering machine answers after 2
rings. If you do not have new
messages, it answers after 6 rings.
This gives you a chance to hang up
before the line is connected.
Adjust answer delay
Skip
1. Press
. The machine announces, “Calls will be
answered after X rings.”
Skip
2. Press and hold
. The machine announces the
settings in turn. Release the button when you hear the
answer delay you want. The new setting is announced.
Security PIN
Your 3-digit PIN lets you access your answering machine
remotely from another phone. For security reasons, it is
recommended that you change the PIN from the original
setting of 000.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using the answering machine
33
Change the security PIN
Del
1. Press and hold
. The machine announces, “Security
code setting”, and then, “First digit”, followed by the
current first digit setting.
Skip
2. Press
or
to change the first digit and press
Del
to confirm.
Skip
3. You then hear, “Second digit”. Press
or
Del
to change the second digit and press
to confirm.
Skip
4. You then hear, “Third digit”. Press
or
IMPORTANT
You should change the security PIN
from the original setting of 000.
Del
to change the third digit and press
to confirm. Your
machine announces, “Your security code is…”.
Check the security PIN
Del
1. Press
on the base. The security PIN is announced.
Record a memo
You can record a message at the base which can be
listened to and deleted just like any received message.
Please ensure you speak into the
microphone on the base.
1. Press and hold
. until you hear, “Please speak after
the tone.”
To listen to memos, see ‘Listening
to your messages’, page 28.
2. Release
to end recording.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
34
Using the answering machine
Memory full
When the recording memory has been used up or a
maximum of 59 messages have been received, no more
messages can be taken. The machine will switch to
Answer Only mode and play future callers the message,
“Hello your call cannot be taken at the moment and you
cannot leave a message, so please call later.”
When the answering machine
memory is full the Message light
on the base will flash steadily every
half a second.
See ‘Listening to your messages’
on page 28 for instructions on how
to delete messages.
You must delete existing messages before new ones can
be recorded.
Memory full during a call
When there is approximately 30 seconds of recording
memory left, the caller will hear, “Please complete your
call within 30 seconds.”
If the memory runs out or the maximum message length
of 3 minutes is reached while a caller is leaving a
message, they will hear, “Thank you for calling” before
the call is ended.
Call screening
Loudspeaker volume
When the answering machine is switched on, you can
use the loudspeaker to listen to callers leaving their
messages.
Use the
and
buttons.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using the answering machine
35
1. Press
to interrupt and speak to the caller. Any
message they have already recorded will be kept.
Power failure
If the mains power is lost, your answering machine will
keep many personalised settings when it is switched on.
The settings after a power failure will be:
Outgoing message . . . . . .As last set by you
Answer Delay . . . . . . . . . .As last set by you
On/Off . . . . . . . . . . . . . . .As last set by you
Message indicator . . . . . . .Flashing, if any messages
have been recorded
Messages . . . . . . . . . . . . .Saved
Volume . . . . . . . . . . . . . . .Level 5
PIN . . . . . . . . . . . . . . . . . .As last set by you
or 000 default
Day/time . . . . . . . . . . . . . .12:01 PM Saturday
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
36
Using the answering machine
Remote access
You can operate your answering machine from any
modern Touchtone® phone by calling your BT Freestyle
650 and entering a 3-digit security PIN.
Using a PIN code prevents other people from accessing
your machine without permission.
Switch on your answering machine from another
phone
If you forget to switch on your answering machine, you
can do it from another phone.
1. Dial your phone number and let it ring. After 20 rings,
your answering machine will switch on.
Operating your answering machine from another
phone
1. Call your BT Freestyle 650. When you hear the outgoing
message, press
.
The default PIN code is 000.
2. The machine announces, “Please enter your security code”,
use the phone’s keypad to enter your 3-digit PIN. The
machine announces, “You have ‘x’ new messages”, and
they are played.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using the answering machine
37
3. Using the phone’s keypad you can replay, pause, skip or
delete messages and adjust settings.
If you make a mistake when
entering your PIN you will hear,
“Incorrect security code, please enter
your security code.” Enter the
correct PIN. The default PIN code
is 000.
To hear the menu options.
To play/pause/restart your messages.
To play new messages only.
If you make a mistake again, you
will hear, “Thank you for calling”,
and the machine will hang up.
Once to repeat the current message; twice to skip back to
previous messages.
If you leave the machine on pause
for over 1 minute it will announce,
“Thank you for calling,” and
hang up.
To delete the current message.
Delete all messages
To delete all messages, press
when prompted at the end of
playback.
Once to skip to the next message; twice to skip to the
message after.
To switch the answering machine on or off.
To play the outgoing message menu, see ‘Outgoing
message menu’ on the following page.
To set a new security PIN. Follow the voice prompts.
There are two options:
To hear the day and time, press
.
To set the day and time, press . Follow the voice
prompts, when you are asked to, “Enter the Day and Time
after the tone”:
Enter the day: 1= Sunday to 7 = Saturday.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
38
Using the answering machine
Enter hours then minutes using the 24-hour clock, e.g.
1340 for 1:40pm.
4. Hang up the phone to end remote access.
Outgoing message menu
You can record an outgoing message (OGM) and set the
message type from another telephone.
1. During message playback, press . The machine
announces, “Outgoing message menu:” which is:
To play OGM.
To record Answer and Record OGM.
To record Answer Only OGM.
To select Answer and Record OGM.
To select Answer Only OGM.
To hear OGM menu again.
To hear main menu again.
2. When you have selected the option you want, follow the
simple voice prompts.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Handset settings
39
To exit and return to the idle
display at any time, press
repeatedly.
You can choose a range of settings to suit your personal
preferences.
Handset ringer melody and volume
You have a choice of 3 melodies and 3 volume levels
(or OFF). You can change the external ringer (ring for an
external incoming call) or the internal ringer (ring for an
internal call).
To change the external ringer melody
1. Press
.
2. Press
3. Press
4. Press
or
until HANDSET is displayed.
.
or
until EXT MELODY is displayed then press
. The current melody is played.
The default setting is 3.
5. Press
6. Press
or
to hear and select a melody then press
You can also assign a different
ringer melody to entries in your
phonebook, see page 21.
. The handset gives a confirmation tone.
repeatedly to return to the idle screen.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
40
Handset settings
The default setting is 3.
To change the external ringer volume
1. Press
.
2. Press
3. Press
or
until HANDSET is displayed.
.
4. Press
press
or
until EXT RING VOL is displayed then
. The current setting is played.
5. Press
or to select a volume then press
.
The handset gives a confirmation tone.
6. Press repeatedly to return to the idle screen.
The default setting is 3.
To change the internal ringer melody
1. Press
.
2. Press
3. Press
4. Press
or
until HANDSET is displayed.
.
or
until INT MELODY is displayed then press
. The current melody is played.
5. Press
6. Press
or
to hear and select a melody then press
. The handset gives a confirmation tone.
repeatedly to return to the idle screen.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Handset settings
41
To change the internal ringer volume
The default setting is 3.
1. Press
2. Press
3. Press
.
or
until HANDSET is displayed.
.
4. Press
press
or
until INT RING VOL is displayed then
. The current setting is played.
5. Press
or to select a volume then press
.
The handset gives a confirmation tone.
6. Press repeatedly to return to the idle screen.
Key beeps
Your BT Freestyle 650 handset emits beeps to alert you
to certain situations. You can set the handset to beep:
1. If the battery is low.
2. If you go out of range of the base.
3. To beep as confirmation each time a handset button
is pressed.
These beeps can be switched ON or OFF.
However, beeps which confirm settings cannot be
switched off.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
42
Handset settings
The default setting for all key
beeps is ON.
Switch beeps on/off
1. Press
2. Press
3. Press
.
or
until HANDSET is displayed.
. Display shows BEEP. Press
to
confirm.
4. Press
then press
or
to display the type of beeps you want
.
KEYTONE – for handset button beeps
LOW BATTERY – for low battery warning beeps
OUT RANGE – for out of range warning beeps
5. Press
or
to select ON or OFF then press
.
The handset gives a confirmation tone.
6. Press repeatedly to return to the idle screen.
Auto Answer
The default setting is ON.
When you receive a call, you can answer it by lifting the
handset off the base station, this is called auto answer.
When you switch auto answer off, all calls must be
answered by pressing
.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Handset settings
43
1. Press
2. Press
3. Press
.
or
until HANDSET is displayed.
to confirm.
until AUTO ANSWER is displayed then
to confirm.
to select ON or OFF then press
4. Press
press
or
or
5. Press
to
confirm. The handset gives a confirmation tone.
6. Press
repeatedly to return to the idle screen.
Selecting a display language
You can select from 7 different display languages for
your BT Freestyle 650.
1. Press
.
2. Press
3. Press
4. Press
or
until HANDSET is displayed.
.
or
until LANGUAGE is displayed. Press
to confirm.
5. Press
or until the language you require is shown.
Choose from ENGLISH, FRANCAIS, DEUTSCH, ITALIANO,
ESPANOL, NEDERL DK/NOR/SVE.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
44
Handset settings
6. Press
to confirm. The handset gives a
confirmation tone.
7. Press repeatedly to return to the idle screen.
Key lock on/off
You can lock the keypad so that it cannot be used
accidentally while carrying the handset around.
The default setting is OFF.
To switch key lock on:
1. Press
.
2. Press
3. Press
4. Press
or
until HANDSET is displayed.
to confirm.
until KEY LOCK is displayed then press
or
to confirm.
The
icon is displayed on the idle screen while the
keypad is locked.
To switch key lock off:
WARNING
1. Press any button and the display shows PRESS *.
While key lock is switched on,
it is NOT possible to make calls,
including to emergency numbers
(999/112).
2. Press
and the display returns to the idle screen.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Handset settings
45
Quick key lock
1. Press and hold
for 3 seconds.
Naming a handset
Each handset registered to the base is assigned a
number. You can give a handset a name as well as a
number to match the user or location e.g. ANNE or
OFFICE. The name can be up to 10 characters long.
1. Press
.
2. Press
3. Press
4. Press
5. Use
or
until HANDSET is displayed.
.
The new handset name will replace
the handset name in the display.
The handset number will be shown
on the far right hand corner of the
display.
or
until NAME is displayed then press
.
to delete an existing name. Enter a new name
NAME is displayed
using the keypad, then press
.
until the product returns to standby and then the new
name you have set will be displayed.
6. Press
repeatedly to return to the idle screen.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
46
Base settings
To exit and return to the idle
display at any time, press
repeatedly.
Security PIN
Your BT Freestyle 650 has a security PIN code which you
will need to change some of the base settings. The
default setting is 0000. You may want to change this to
prevent unauthorised changes to your settings.
To change the base PIN code
1. Press
.
The default setting is 0000.
2. Press
or
until SETUP is displayed then press
to confirm.
3. Press
or
until PIN CODE is displayed then press
to confirm. PIN? is displayed.
You can make a note of your new
base PIN using the space provided
on page 63.
4. Enter your old 4 digit PIN then press
displayed.
.
NEW PIN is
5. Enter your new 4 digit PIN then press
displayed.
.
RETYPE is
6. Enter your new 4 digit PIN again for verification then
press
. The handset beeps to confirm.
7. Press
twice to return to the idle screen.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Base settings
47
You cannot de-register the handset
you are using. One handset must
remain registered to the base at
any time.
De-register a handset from the base
1. Press
.
If you enter a handset number that
does not exist, you will hear a beep
tone.
2. Press
or
until SETUP is displayed then press
to select.
3. Press
press
or
until DEL HANDSET is displayed then
to select.
4. PIN? is displayed, enter your 4 digit PIN then press
HANDSET? is displayed.
.
5. Enter the handset you want to de-register then press
.
6. Press
twice to return to the idle screen.
Base ringer melody and volume
You have a choice of 3 melodies and 3 volume levels (or
volume OFF).
The default setting is 1.
To change the ringer melody
1. Press
2. Press
.
or
to select.
until SETUP is displayed then press
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Freestyle 650 – Edition 2 – 30.03.06 – 7335
48
Base settings
3. Press
press
or
until BASE MELODY is displayed then
. The current melody is played.
4. Press
or to hear and select a melody then press
to select.
5. Press
twice to return to the idle screen.
The default setting is 3.
To change the ringer volume
1. Press
2. Press
.
or
until SETUP is displayed then press
to select.
3. Press
press
or
until BASE VOLUME is displayed then
to select.
4. Press
or
to hear and select a volume then press
. The handset gives a confirmation tone.
5. Press
twice to return to the idle screen.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Base settings
49
Reset the handset and base
WARNING
1. Press
.
If you reset the handset and base,
you will lose any names or
numbers stored in the phonebook,
redial list and calls list.
2. Press
or
until SETUP is displayed then press
to select.
3. Press
or
until DEFAULT is displayed then press
to select. PIN? is displayed.
4. Enter your 4 digit PIN then press
CONFIRM? Press to select. Your BT Freestyle 650
. Display will show
will reset itself to the default settings.
Reset if you have forgotten your PIN code
1. Press and hold
to switch the handset off and remove
the handset batteries.
2. Press and hold
as you replace the batteries. Wait
until the display shows DEFAULT.
3. Press
to confirm. After a few seconds the base will
beep and the handset and base will reset automatically.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
50
Using additional handsets
IMPORTANT
If you purchase a new handset to use with your BT
Freestyle 650 it will have to be registered to the base.
You will need to do this before you can use it.
You must choose a handset that is
GAP compatible to use with your
BT Freestyle 650.
You can register up to 4 handsets
to one BT Freestyle 650 base.
If you have purchased a BT Freestyle 650 multiple pack
any additional handsets comes pre-registered to the
base. With 2 or more handsets, you can make internal
calls, page handsets and transfer external calls between
your handsets.
Registering a new handset to your
BT Freestyle 650 base
At the new handset:
1. Follow the new handset’s user guide to set the handset
in registration mode.
At the BT Freestyle 650 base:
Find
If the handset does not locate the
base, the handset will return to the
previous menu. Try to register
again by using a different available
base number. Ensure that you are
in close vicinity of the base.
1. Press and hold the base
button for at least 5
seconds, until you hear the validation tone (two beeps),
then release the button.
Making internal calls
EXT
INT
The
icon is displayed on both
You can make internal calls between two BT Freestyle
650 handsets.
handsets during an internal call.
1. Press
.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using additional handsets
51
2. Enter the other handset number using the keypad
(1 or 2). The called handset will ring and show the
calling handset’s number.
If there is no response, press
handset.
to end the call at your
Receiving internal calls
1. When the handset rings, press
to answer.
2. Press
again to end the call.
Find a handset/Paging
You can alert handset users that they are wanted or
locate a missing handset. Paging calls cannot be
answered by a handset.
Find
1. Press
on the base. The handset(s) and base will ring
for 30 seconds.
2. Press any button on the handset(s), or press again on the
base to stop the paging ring.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
52
Using additional handsets
Transferring calls
You can transfer an external call to the other handset.
During an external call:
1. Press and the number of the other handset. Your
caller is put on hold. The other handset will ring.
2. When the handset answers, press
call.
to transfer the
If the other handset does not answer, press
to the caller again.
to talk
3-Way conference call
During an external call you can invite another handset to
join the conversation.
During your call:
1. Press
. Your external caller is put on hold. The display
shows Handset: then enter the handset number you want
to call (e.g.1–5).
2. When the receiving handset answers, press and hold
the
for approximately 2 seconds to begin the
conference call.
3. Press on either handset to leave the conference call.
The second handset will remain connected to the
external caller.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using additional bases
53
IMPORTANT
Your BT Freestyle 650 handset can be registered to up to
4 other bases.
You can only register your BT
Freestyle 650 handset to another
base if it is GAP compatible
Registering your BT Freestyle 650 handset to
another base
On the base:
Find
1. Press and hold
to put the base into registration
mode.
The base beeps and the In use light flashes while the
handset is being registered.
On the handset:
2. Press
.
3. Press
or
until REGISTER is displayed then press
.
.
4. Press
or
until REG BASE is displayed then press
5. BASE 1 2 3 4 will be displayed. The base that you are
currently registered to will flash.
6. Enter the number of the base you want to register to.
SEARCH 1 is displayed (where 1 is the base number you
are searching for).
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
54
Using additional bases
When the base is located, you will hear a confirmation
tone and PIN? will be displayed.
The default PIN code is 0000.
7. Enter the base PIN code and press
. You hear a
tone to confirm you have entered the correct code and
the handset returns to idle mode.
If registration is unsuccessful, after
1 minute, the handset will display
the list of registered bases and you
can try again or select another
base to use.
Once registered, you will hear a confirmation tone and
the next available handset number is allocated and
shown in the display.
If you are in an environment where
there is a lot of electrical
interference you may experience
difficulty registering to a base.
Selecting a base to use
If your handset has been registered to more than one
base you can select which one it uses.
1. Press
.
2. Press
or
until REGISTER is displayed then press
.
3. Press
press
or
.
until SELECT BASE is displayed then
4. All bases that your handset is registered to will be
displayed, e.g. BASE 1 2 3 4.
The base that you are currently registered to will flash.
5. Enter the number of the base you want to use.
Or
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Using additional bases
55
If AUTO is selected the handset will
automatically link to another base
with a strong signal, if the signal it
is currently receiving from its
Press
or
to select AUTO.
When the handset locates the selected base you will hear
a confirmation tone.
present base becomes very poor.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
56
Switchboard use
Switchboard compatibility
This product is intended for use
within the UK for connection to
public telephone network and
compatible switchboards, which
support tone dialling and timed
break recall. If in doubt please
consult your network service
provider.
Switchboard external line
access code
You may need to enter an access code (e.g. 9) in order to
get an outside line. So that the switchboard has time to
pick up an outside line, you may also need to add a
Pause after the access code.
A Pause lasts 3 seconds. You can Pause dialling at any
For more information on storing
numbers see ‘Store a phonebook
entry’ on page 21.
time by pressing the
button.
To insert a pause
Pause
You may also need to insert a
pause when storing international
dialling codes, charge card
numbers and with other tele-
banking facilities.
1. Begin storing a number and press and hold
where a
pause is needed. P is shown in the display.
Recall
The
button is used when connected to certain
switchboards, e.g. to transfer calls, and for some
BT Calling Features or those services available via your
network provider.
Dialling mode
Your BT Freestyle 650 is set to tone dialling. If required
you can switch it to pulse dialling.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Switchboard use
57
1. Press
2. Press
.
or
until SETUP is displayed then press
.
.
3. Press
4. Press
or
or
until DIAL MODE is displayed then press
to select either TONE DIAL or PULSE
DIAL then press
.
5. Press
twice to return to the idle screen.
Temporary change to tone dialling mode
If you have set your BT Freestyle 650 to Pulse dialling,
you can temporarily switch to Tone dialling during a call.
1. Press
normal.
, then press
, then dial the number as
Your BT Freestyle 650 will switch to Tone dialling only for
the duration of this call.
2. Press and hold
before you store the number in the
phonebook. is displayed.
*
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
58
Help
Many common problems are caused by the telephone and power cables being incorrectly
connected, not connected at all, or the power being turned off. Please check that your BT
Freestyle 650 has been correctly set up, see page 7, before ringing the BT Freestyle 650
Helpline.
No display
The batteries may be flat or dead.
Recharge or replace the batteries, see page 8.
No dial tone
Is the telephone line cord plugged into the telephone wall socket?
Check that the base station is connected to the mains power and switched on.
You cannot link up with the base station
Is the icon flashing in the display?
The mains power cable may not be connected at the base or switched on.
Are you in range of the base? Move closer to the base.
The batteries could be low or flat.
Recharge or replace the batteries.
No ring on the handset
Check that the base station is plugged into the phone socket and that the mains power is
switched on.
The ringer volume may be set too low for you. See page 40 to adjust the volume.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Help
59
Buzzing noise on my radio, TV, computer or hearing aid
Sometimes your BT Freestyle 650 can interfere with other electrical equipment if it is
placed too close.
It is recommended that you place your BT Freestyle 650 at least one metre away from
such appliances to avoid any risk of interference.
The handset charger is not working
Check that the power adaptor is properly plugged into the charger.
Make sure your handset has slotted correctly into the charger.
Check the batteries are fitted correctly into the handset.
Check the base is plugged into a working mains power socket and that the power is
switched on.
Are you using the correct power adaptor?
Caller’s number is not displayed even though you have subscribed to a Caller
Display service
The number has been withheld by the caller, is unavailable or is an international call,
see page 24.
Caller’s name is not displayed even though their number is stored in the
Phonebook
When storing Phonebook numbers, you must remember to store the full number,
including the dialling code. Only exact name/number matches will allow the name to
be displayed.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
60
Help
Answering machine does not record any messages
The memory may be full. Play and delete old messages, see page 29.
Answering machine messages have the wrong date and time
Have you set the date and time? See page 9.
Cannot access your messages from another phone
Have you changed the remote access security PIN code? See page 36. Always keep a
note of the new PIN code in a safe place.
Customer Helpline
Call the dedicated BT Freestyle Helpline on 0870 605 8047.
•
•
if you are having difficulties using your BT Freestyle 650.
if you need replacement batteries or mains power lead.
Lines open
8.00am – 8.00pm, Monday to Saturday.
10.00am – 3.00pm, Sundays.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
General information
61
•
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms
and computers if placed too close. It is
recommended that you place your product at
least one metre away from such appliances to
minimise any risk of interference.
Safety
General
•
Only use the power supply included with the
product. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone. The item code for the base mains
power supply is 005391. If you have purchased a
BT Freestyle 650 multiple pack, the item code for
the charger mains power supply is 015124.
•
Never dispose of batteries in a fire. There is a
serious risk of explosion and/or the release of
highly toxic chemicals.
Hearing aid?
Please note that the BT Freestyle 650 works by
sending radio signals between the handset and base.
These signals may interfere with some hearing aids,
causing a humming noise.
•
For the handset use only approved Nickel Metal
Hydride (NiMH) rechargeable batteries. Never
use other batteries or conventional alkaline
batteries. They could lead to a short circuit or
destroy the battery casing.
IMPORTANT
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for access
to emergency services.
•
•
•
•
Recommended batteries should have a power
rating of 550mAh 1.2V. Batteries are available
from the BT Freestyle 650 Helpline 0870 605
8047.
Cleaning
Do not open the handset or base (other than to
change batteries. This could expose you to high
voltages or other risks. Contact the Helpline for
all repairs.
Simply clean the handset and base with a damp
(not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static
shock.
It is recommended that advice from a qualified
medical expert be sought before using this
product in the vicinity of emergency/intensive
care medical equipment.
Environmental
•
•
Do not expose to direct sunlight.
It is recommended that if you have a pacemaker
fitted you check with a medical expert before
using this product.
The product may heat up when the batteries are
being recharged. This is normal. However, we
recommend that you do not place the product on
antique/veneered wood to avoid damage.
If you experience any problems, please call the Helpline on 0870 605 8047
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62
General information
Product disposal instructions for
residential users
•
•
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in
locations preventing the free flow of air over its
surfaces.
When you have no further use for it, please
remove any batteries and dispose of them and
the product as per your local authority’s recycling
processes. For more information please contact
your local authority or the retailer where the
product was purchased.
Do not submerge any part of your product in
water and do not use it in damp conditions, such
as bathrooms.
•
•
Do not expose your product to fire, explosive or
other hazardous conditions.
Product disposal instructions for business
users
There is a slight chance that your phone could be
damaged by an electrical storm.
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not
mixed with other commercial waste for disposal.
We recommend that you unplug the power and
telephone line cord for the duration of the storm.
Product disposal instructions
Guarantee
Your BT Freestyle 650 digital cordless telephone
is guaranteed for a period of 12 months from the
date of purchase.
The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the BT
Freestyle 650, or any component thereof, (other
than batteries), which is identified as faulty or
below standard, or as a result of inferior
workmanship or materials. Products over 28 days
old from the date of purchase may be replaced
with a refurbished or repaired product.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimise
the impact on the environment, treat any
hazardous substances and avoid the increasing
landfill.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
General information
63
The conditions of this guarantee are:
Within the 12 month guarantee period:
•
The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
If you experience difficulty using the product,
prior to returning it, please read the ‘Help’
section beginning on page 58, or contact the
BT Freestyle 650 Helpline on 0870 605 8047,
8am–8pm, Monday to Saturday and 10am–3pm,
Sunday.
•
•
Proof of purchase is required.
The equipment is returned to BT or its agent as
instructed.
•
This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other than
through approved agents.
In the unlikely event of a defect occurring, please
follow the Helpline’s instructions for replacement
or repair.
Outside of the 12 month guarantee period:
•
This guarantee does not affect your statutory
rights.
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
contact BT’s approved repair agent, Helpdesk
Solutions on 08702 405029 or a local qualified
repairer.
For your records
Date of purchase:
Place of purchase:
Serial number:
If you have to return your BT Freestyle 650
If the Helpline is unable to remedy your problem
they will ask you to return the product. Where
possible, pack the product in its original
packaging. Please remember to include all parts,
including the line cords, power supply units and
the original batteries. (Please note that we
cannot take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Office.
For guarantee purposes proof of purchase is
required so please keep your receipt.
Enter your base PIN here:
[
/
/
/
]
(See page 46 for more information)
If you experience any problems, please call the Helpline on 0870 605 8047
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64
General information
Declaration of Conformance
Technical information
Hereby, Suncorp Technologies, declares that this
BT Freestyle 650 is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.
How many telephones can you have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to
calculate the number of items which may be
connected to any other telephone line. Your BT
Freestyle 650 has a REN of 1. A total REN of 4 is
allowed. If the total REN of 4 is exceeded, the
telephone may not ring. With different telephone
types there is no guarantee of ringing, even when
the REN is less than 4.
The Declaration of Conformance for the BT
Freestyle 650 is published on the website:
Switchboard compatibility
This product is intended for use within the UK
for connection to public telephone network and
compatible switchboards, which support tone
dialling and timed break recall. If in doubt please
consult your network service provider.
Only use the approved base mains power supply,
item code 015123.
Only use the approved charger mains power
supply, item code 015124 (BT Freestyle 650
multiple pack users only).
Only use approved AAA NiMH rechargeable
batteries.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive 1999/5/EC.
If you experience any problems, please call the Helpline on 0870 605 8047
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Freestyle 650 – Edition 2 – 30.03.06 – 7335
Offices worldwide
The telecommunications services described in this publication are
subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2006.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freestyle 650 Issue 1 (03/06) 2
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
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